Last Updated: November 28, 2025
We want you to be completely satisfied with your purchase from the Evel Knievel Experience online store. This page outlines our policies regarding returns, refunds, exchanges, and damaged items.
Please inspect your order immediately upon delivery.
Contact us right away if:
Providing photos of the issue will help us resolve the situation quickly. We will work with you to arrange a replacement, exchange, or refund depending on the circumstances.
Certain products may not be eligible for return due to their nature. These may include:
If an item has specific return limitations, they will be noted in the product description.
Items eligible for return must be:
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
If you need a different size, version, or item, we can process an exchange once the original item is returned. Exchange availability depends on current inventory.
Once we receive and inspect your return, we will notify you of the approval or denial of your refund.
If approved:
We will let you know as soon as your refund has been processed.
If you have questions about returns, refunds, or exchanges, please contact us:
Evel Knievel Experience
1001 S 1st Street, Las Vegas, NV 89101
ingo@ekexperience.com
